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704-956-5717

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hello@hcocarolinas.com

Our LOCATION

Charlotte & Surrounding Areas

FAQ

FAQs

Frequently Asked Questions.

Have questions? We’ve got answers. Here’s everything you need to know about our caregiving services.

Companion care is a type of non-medical home care that provides emotional support, companionship, and assistance with daily activities for seniors or individuals with disabilities.

Companion care focuses on social interaction, light housekeeping, and daily living assistance, while personal care includes hands-on support with bathing, dressing, and hygiene. Medical home care involves skilled nursing or therapy services.

Companion care is ideal for seniors living alone, individuals with mild cognitive impairment, or anyone needing assistance with daily activities but not requiring medical care.

• Light housekeeping and meal preparation
• Medication reminders
• Transportation to appointments or errands
• Engaging in conversation and recreational activities
• Assistance with daily routines (but no medical tasks)

No, companion caregivers do not provide medical or hands-on personal care. However, they can remind clients to take medications and assist with non-medical needs. HCOC does have qualified healthcare specialists to assist with medical needs.

We assess client preferences, needs, and personality to match them with a compatible caregiver. We strive for consistency to build trust and familiarity.

We offer flexible care plans, including a few hours per week, full-day care, or 24/7 companionship.

Costs vary based on location, hours needed, and level of care. Some services may be covered by long-term care insurance or veteran benefits.

Yes! We provide short-term and temporary relief for family caregivers to prevent burnout.

Yes, all caregivers undergo background checks, training, and ongoing education to ensure high-quality care.

Yes! We encourage meet-and-greet visits to ensure compatibility and comfort.

We have backup caregivers available to ensure uninterrupted care.

Yes, we offer respite care services to provide temporary relief for family caregivers. Whether you need short-term support for a few hours, days, or longer, our trained caregivers can step in to ensure your loved one receives quality care while you take time to rest and recharge.

Yes, it is required to meet your caregiver in person—whether it’s a health caregiver or a home companion. This meeting helps ensure compatibility and supports the delivery of optimal care. In urgent situations, emergent care is available and assessed prior to placement.

"The best way to find yourself is to lose yourself in the service of others."

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